Made to orders are processed every Monday and Thursday excluding holidays. Orders placed that fall on a Holiday are not processed until the next business day, so order processing time begins on the next business day.Processing times do not include time in transit for delivery.
PROCESSING TIMES:Order processing is currently approximately 10-12 business days on all made to order items. DUE TO COVID- we are experiencing some delays at this time .All of our graphic design apparel is made to order unless the item indicates it is a Ready To Ship Item. Processing time is not affected by the method selected for delivery, nor does it include time in transit for delivery. Orders placed during promotions or peak holiday periods may incur a delay. If you wish to to rush processing please see the next paragraph.
RUSH ORDERS:If you would like an order rushed or shipped faster than our normal processing time, please contact us ahead of placing your order to inquire about the possibility of rushing your order or at least very soon after to receive rush options if applicable and allow us time to try and accommodate your request.
If you have questions about processing please email us with your order number if already ordered so we can assist you as efficiently and quickly as possible. We are happy to try and work with you to get your items to you in time for a special event or trip.
**EXCHANGES/RETURNS ON ALL MADE TO ORDER ITEMS:Due to the custom nature of our made to order items we do not allow exchanges or returns at this time.
If an item is sent to you in error on our part, we will promptly work with you to get the matter resolved as quickly as possible. Please contact us to make arrangements.
Order cancellations are not accepted after the order is placed, however if there is a change you need or an error that you made you may reach out to us via email within 24 hours of placing your order or as close to that as possible, and we will do our best to assist.